Unable to contact support in game as chatbot did not close previous conversation.

改善要望は上のプルダウンメニューから改善カテゴリーをお選びください/Please select Improvements Category from the pull down menu above for submitting suggestions

on

携帯端末情報(必須)/Mobile Device Information(Required)*

IOS 17.6.1

アプリのバージョン(必須)/App Version(Required)*

92.0

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

Missed out on doubling an r6 reward from a gold rathian drop at 23:06hr on 1-Feb-25. Tried to contact support via in game chat but the chatbot did not create a new conversation when i entered, so I could not proceed with my request. There is no way to restart the support chat bot from the ingame support.

@Eddiemundie9626
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