Account blocked

携帯端末情報(必須)/Mobile Device Information(Required)*

Account blocked

アプリのバージョン(必須)/App Version(Required)*

Account blocked

問題の詳細/Issue Details

My account was blocked for no reason due to suspicious activity

Inquire here.

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I sent it, I hope you can lift the lock

Wait for a response from the dev.

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I hope he gets in touch

For now, it’s just a matter of waiting.
You will definitely receive a response from the dev.

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how long can it take

It seems that dev is currently overwhelmed with addressing other user’s issues. (I’ve heard stories of user waiting 60 hours for support within the app.)

The markers for “in-app-support” and “login-issue” has been added, so it will definitely be addressed.

OK thank you

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Unfortunately, no one has contacted me yet. I would like to have access to my account again.

It’s taking quite a long time to address this issue.

If dev is reading this, I would like some kind of response.

I bought extra battlepass and jewel pass and now I can’t get in

I would like to help you somehow, but there is nothing more I can do.

I hope your issue will be resolved soon.

thanks again for the help

Yes, I also hope that the problem will be solved soon, I would like to continue hunting :smiley:

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@Petzi7676
Thank you for contacting us regarding the status of your account.
I checked and found messages have sent from in-app support, so could you please check it?
Thank you for your cooperation.

Unfortunately I didn’t get a message

the app support just said I can appeal which I did a few days ago

@Petzi7676
Thanks for your reply.

Would you mind contacting us again from the below? Please make sure to select the correct category (Ban appeal) when doing so.

We appreciate your cooperation.

I have now done