報酬画面でクラッシュしてしまった/Game was restarted again when finished monster no reward

バグ報告/Bug Reports
,
1

モバイル端末情報(必須)/Mobile Device Information(Required)*

Ios

アプリのバージョン(必須）/App Version(Required)*

I don’t know

問題の詳細/Issue Details

How you fixing it?
I lost items and lost money
I was killed kushala 6* but no reward

その他の情報/Other Information

How you fixing it?
I lost items and lost money
I was killed kushala 6* but no reward

2

モバイル端末情報(必須)/Mobile Device Information(Required)*

iPhone 13

アプリのバージョン(必須）/App Version(Required)*

I don’t know maybe last

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

I kill kushala and hunt a hone but app is restarted no rewards

その他の情報/Other Information

Can I refund my money or items back?

3

Hi @MaMa3577 . I’m sorry to hear that didn’t receive the rewards for hunting Kushala Daora. Please contact us via in-app support so that we can investigate further.

■ How to contact on the app

  1. Tap on the hunter icon
  2. Select [Settings]
  3. Select [Contact]
  4. The chat with the user support begins. Please follow the instructions on the screen and explain your issues.
    *Please ensure to select [Inquiry via Forum] or input the details of your inquiry
  5. Select [Other Issues]

Thank you.

4

携帯端末情報(必須)/Mobile Device Information(Required)*

Redmi Note 13 5g

アプリのバージョン(必須）/App Version(Required)*

Aktuell

問題が発生する頻度/Frequency of the issue occurring

ごく稀/Very rare

問題の詳細/Issue Details

App Frozen during the reward

5

携帯端末情報(必須)/Mobile Device Information(Required)*

iPhone 13

アプリのバージョン(必須）/App Version(Required)*

Last version

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

Finished quest and killed kushala
Cannot use knife :kitchen_knife: for double and did not got rewards
I reported many times
I paid but lost items and waiting 3 hours

I cannot upload big file

その他の情報/Other Information

This time I have recorded
You can see back ground it’s can move
But game is error

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

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