携帯端末情報(必須)/Mobile Device Information(Required)*
iPhone 14 Pro
アプリのバージョン(必須）/App Version(Required)*
V81.0
問題が発生する頻度/Frequency of the issue occurring
ごく稀/Very rare
問題の詳細/Issue Details
I just got to lvl 70 for my season pass. I also purchased the premium plan. But I only received my free plan reward which is one wyvern gem shard. And I didn’t receive my premium plan reward which are another two wyvern gem shards. Please advice!
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
Contact them in game for faster response… and they will ask you to do so here anyway
@Onineson
Thank you for your report and we apologize for any inconvenience caused by this.
We’ll investigate this so please contact us via in-app support by following the steps below:
■ How to contact on the app
- Tap on the hunter icon
- Select [Settings]
- Select [Contact]
- The chat with the user support begins. Please follow the instructions on the screen and explain your issues.
*Please ensure to select [Inquiry via Forum] or input the details of your inquiry
- Select [Other Issues]
Thank you for your cooperation.
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