モバイル端末情報(必須)/Mobile Device Information(Required)*
iPhone 13 pro
アプリのバージョン(必須)/App Version(Required)*
74.1
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
Hi, I didn’t receive all the wyvern gem shards that are rewarded in all the special quests I did. I just noticed this in the current thunder elements special quest. As far as I know I finished all of the quests except for one where I needed to slay a level 6 zinogre. So I don’t know how many of these shards I didn’t get, but it is at least 2 and it might be more.
Hi,
For such issues, it’s best to contact customer service via the in-app function so that they can access your account details and check for you directly.
They will ask you to do that anyway because it’s going to involve your private data, so they can’t follow-up with you on this open platform.
1 Like
Hi @Queequec8270 Sorry to hear that you did not receive Wyvern Gem Shards from the Special Quest. Would you mind reaching out to us via In-app Support? That will help us to look into it more closely and assist you better. You may follow the below steps to contact us:
- Tap [Hunter Icon] then tap [Settings]
- Scroll down and select [Contact Support]
- A chat with User Support will begin. Please follow the on-screen instructions and describe your problem
Looking forward to hearing from you soon!