I am stuck on an invisible group and cant quit it

Hi, @NianticModTP , I’ve also encountered the same problem. My account also has the same issue, can please also help fix? Thanks.

モバイル端末情報(必須)/Mobile Device Information(Required)*

Samsung S21

アプリのバージョン(必須)/App Version(Required)*

V75.1-240422-1756

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

The encountered issues are as follows:

  1. Unable to open the team interface.
  2. Unable to join others’ teams.
  3. Unable to open the QR code of the dye ball.
  4. When I open multiplayer hunting on the map, others cannot see my invitation, but I can participate in others’ map hunting.

その他の情報/Other Information

I have reintalled the game and try it in other mobiles with no luck pls fix my acc.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

Hi there, @MakiseKuris1685 @Kopeixuan! We apologize for the inconvenience caused.

I wanted to inform you that we have resolved the issue with your account. Please restart the app and try again.

If you have any further issues, please let us know.