Since v74, I noticed that the game starts to stutter at crucial moments, such as when I’m shooting Spread Lv.4 at close range on my Pukei Bow, or when I want to perform a Perfect Evasion against a monster’s close-range attack.
I hoped that v75 would be better, but the problem seems to have gotten worse. Stutters occur at various points where the game seems to be trying to load the visual effects for either a monster’s action or my avatar’s actions.
This makes survivability in a high-level hunt difficult where perfect gameplay is required, especially for hunters who rely on perfect evasion or well-timed guard to perform well in the hunt or even to simply survive the hunt.
Tapping a large or small monster on the field and transitioning into the lobby or arena also seems to cause a significant drop in performance, more so than before.
Please look into this. I can upload videos if needed.
Hi @Stampeder Sorry to hear that you have been experiencing trouble with the gameplay since the update (V74). We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps: bit.ly/3uLOgcK
If the issue continues, please follow the below steps to see how it goes:
Uninstall/reinstall the app from Play Store
Restart your device
Download all game assets before going for a Hunt
Let us know if you continue to experience trouble!
Hi @NianticModSC, I have completed those tasks before but to no avail (except the removal of Google account from the system; this is an end-user device, or production device, so we can’t just remove accounts like we can on test devices). That’s actually my routine whenever there’s major update, so I have just done that for v75 when it released, but the issue persists.
I tried switching down to Mid level graphics settings, but the stutter appear to only have eased just a little bit. Still stutters, but recovers slightly faster.
Before v74, it was really smooth and I was really enjoying the hunt.
Now, when it doesn’t stutter, things are still smooth, but just that the frequent stutters break the momentum, especially in group hunt context where there are a lot of visual effects going on and when multiple monster body part breaks occur close to each other in time and the momentary slowmo + the stutters makes it quite a jarring experience.
The consistency of the stutters at specific points of the hunt makes me think that it has something to do with some kind of loading or data connection that, perhaps, threw some kind of internal error and caused the game to go into a short internal loop that froze the game momentarily as it tries to process the error.
One instance I can remember triggering the stutter quite regularly is when I activate the bow’s Special Skill. Seems like it mostly happens for specific moments after starting the game, such as “the first SP attack”, “the first time a Rathian roared”, “the first time I fired a Spread Lv. 4 on a Pukei Bow”, that kind of thing. Subsequent hunts are generally smoother thereafter.
Hi again, @Stampeder Sorry to hear that the above steps did not help. Nevertheless, we appreciate you trying and reaching out with the additional information. Would you mind contacting us via In-app support along with the screen recording of the issue? That will help us take a closer look and investigate better.