Unplayable Game

バグ報告/Bug Reports
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1

モバイル端末情報(必須)/Mobile Device Information(Required)*

iPhone 12 Pro Max

アプリのバージョン(必須）/App Version(Required)*

V75.0

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

I have problems with the game after the update today. My game runs like crap. I think I have maybe 15 fps… before the update I always had the game on the highest graphics and stuff and no problems. Now no matter what I do it’s still lags.

その他の情報/Other Information

Nothing help, all asset downloaded.

2

Hi @Duszek3398 Sorry to hear that you are experiencing trouble with the gameplay after the recent update (V75). We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps: bit.ly/3vrwzjh

If the issue continues, please follow the below steps to see how it goes:

  • Uninstall/reinstall the app from the App Store
  • Restart your device
  • Download all game assets before going for a Hunt

Let us know if you continue to experience trouble!

3

Hi @NianticModSC , Unfortunately, I already did everything you wrote and nothing helped. I have large fps drops all the time and other people who write on Facebook for example have similar problems as me after Update.

4

Hello @Duszek3398 We’re sorry to hear that the steps mentioned above did not resolve the issue. Would you mind contacting us via in-app support? Also, please provide a screen recording of the problem so that we can thoroughly investigate the issue.

Thank you for your cooperation!