Visual bug white boxes obscure hunter

携帯端末情報(必須)/Mobile Device Information(Required)*

Galaxy note 20 android OS

アプリのバージョン(必須)/App Version(Required)*

V95.1.250321-1847

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

Game was installed and the visual bug is present at all times when the hunter is on world map and during hunts

その他の情報/Other Information

Issue hasn’t been solved by restarting or reinstalling, downloading all assets has also had no effect on the bug.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)


@DraigRose
Thank you for reporting about the graphic issue that you are experiencing.

If you haven’t already, please follow the steps provided in our Troubleshooting Guide to see if that helps:

You may also follow the below steps to see how it goes:

  • Restart your device
  • Toggle to a low graphic setting/try adjusting the graphics from the App Settings
  • Update your device’s OS

If the issue continues, would you mind letting us know the following information as we would like to investigate further?

  • Was the problem present from the beginning of the game? If not, please let us know what you did before the issue occurred.
  • Does the character show up correctly on the equipment screen and the guild card?

Thank you for your understanding.