改善要望は上のプルダウンメニューから改善カテゴリーをお選びください/Please select Improvements Category from the pull down menu above for submitting suggestions
on
携帯端末情報(必須)/Mobile Device Information(Required)*
Android/iOS
アプリのバージョン(必須)/App Version(Required)*
v92
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
I am writing to report a critical issue regarding the multiplayer matchmaking system in the game.
Many Japanese hunters have experienced a problem where they are unable to match with other players when attempting to join the 8-star Kirin quest.
This issue occurs regardless of whether they possess an event ticket or not, and it affects players across all regions.
Considering that some players have purchased event tickets to participate in this quest, this matchmaking failure is a significant concern. If players cannot engage in multiplayer sessions as intended, they are unable to fully enjoy the event they paid for. We kindly request an investigation into this issue and appropriate compensation for affected players.
We appreciate your prompt attention to this matter and look forward to your response.
The information you have provided has been shared with the development team and is currently being looked into. If there is any additional information we can share on this, we’ll do so on this Forum so we appreciate it if you could keep an eye on this.
We apologize for any inconvenience caused by this.