携帯端末情報(必須)/Mobile Device Information(Required)*
iPhone 14 pro/iOS 17.5.1
アプリのバージョン(必須）/App Version(Required)*
V96
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
During group hunting, some cases may induce touch input be abandoned:
-
When too many display effects liked thunders/explosion by monsters or weapons of other players (ex. SP skill of light bowgun) in one frame.
-
If other player or/and monster attack with display effect overlapped with my character.
And I can NOT slide screen to move my character while these cases happened, just liked touch command abandoned because the process priority issue or others.
Also suspected the root cause may be the same as “hard to swipe the wide view map.”
その他の情報/Other Information
Device/App already restarted, and this issue still existed.
@Blue3137
Thank you for your report and we apologize for any inconvenience caused by this.
There might be a chance that the connection got unstable temporary. We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps:
You may also follow the below steps to see how it goes:
- Close apps running in the background
- Set the app’s graphics quality to ‘Low’ from settings
- Download all assets from settings
- Use other connection (4G, 5G, Wi-Fi)
- (If the device is hot) Take a break from playing to cool down the device
If the issue persists, please provide us with the following information as we would like to investigate further.
- Video of the issue
- Internet connection that you are using (4G, 5G, Wifi)
Thank you for your understanding.
All of these actions have been done, but not improved at all.
And no matter used WiFi or 5G for connection.
Most important: This issue not present in v95.
I will try to record video in next hunting.