The Adventure Sync can't switch off ,いつでも冒険モードをオフにできません

携帯端末情報(必須)/Mobile Device Information(Required)*

Galaxy Z Fold 5

アプリのバージョン(必須)/App Version(Required)*

84.0

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

The Adventure Sync can’t switch off, いつでも冒険モードをオフにできません

その他の情報/Other Information

The Adventure Sync can’t switch off, いつでも冒険モードをオフにできません

1 Like

@RED5701
Thank you for your report and we apologize for any inconvenience caused by this.

We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps:

You may also follow the below steps to see how it goes:

  • Uninstall/reinstall the app from Play Store
  • Restart your device

Let us know if you continue to experience trouble!

1 Like

I have already tried the method you mentioned, but the Adventure Sync still can’t be switched off. I pressed the off button in the settings, and although it shows as off, it’s actually not. This issue only appeared after the latest update. Before the v84 version update, there was no problem.

すでにあなたの言った方法を試しましたが、いつでも冒険モードはまだオフにできません。設定でオフにするボタンを押しましたが、表示上はオフになっているものの、実際にはオフになっていません。この問題は今回のアップデートで発生し、v84バージョンのアップデート前には問題ありませんでした。

@RED5701
Thank you for your response.

Could you also try the following method and see if the issue can be resolved?:

  • Change the device’s location settings from “Always” to “While Using the App”.

If the issue persists, please let us know the following information as we would like to investigate further.

  • Video of the issue
  • Is it correct that all of Palico Bag, Palico Paintballs, and driftsmelting is functioning even Adventure Sync is turned off?

Thank you for your cooperation.

I have already tried setting the app to ‘While Using the App.’ Yes, the Adventure Sync is turned off, but the feature you mentioned is still functioning.

It’s challenging to capture the issue on camera because I need to move around and wait for the app to update before the results appear. And all the Paintballs have been used up.

@RED5701
Thanks for your reply.

We’ve checked this case with our team and confirmed that Palico Paintballs will be used even when Adventure Sync is turned off if the app is running in the foreground since the latest update.

If you have any further questions or concerns, feel free to let me know!
Thank you for your understanding.