携帯端末情報(必須)/Mobile Device Information(Required)*
Iphone 11
アプリのバージョン(必須）/App Version(Required)*
90.0
問題が発生する頻度/Frequency of the issue occurring
ごく稀/Very rare
問題の詳細/Issue Details
After I finished Teostra 8 stars in HAT, my screen is freezed for a long time about 10 minitues that I waited ( I have recorded the screen) until I exit and re-enter again. Everything was gone but the time is counting for HAT.
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
@Bebee2045
Thank you for your report and we apologize for any inconvenience caused by this.
There might be a chance that the connection got unstable temporary. We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps:
Please contact us via the in-app support so that we can check if you received the rewards from the hunt.
- Open [Contact Support] and select [Seasons, Hunting, Crafting]
- Select [Hunt] and let us know the details of the issue
Thank you for your understanding.
