携帯端末情報(必須)/Mobile Device Information(Required)*
Samsung Galaxy S7, Android 8.0.0
アプリのバージョン(必須)/App Version(Required)*
v79.0-240709-1932
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
For more than a week now, my son has not gotten ANY driftstones. During this time, he has used up all of his driftstones, and even created and used a driftgem. During this time he has defeated AT LEAST 100 monsters, possibly several hundreds. And not a single driftstone has dropped. He has tried to log out, restart his phone, and log back in. Still no driftstones.
I am playing with him, and I am still getting driftstones. There was a period of a few days when the droprate was very low. And I was down to about 3 driftstones. But then it started to pick back up again. But he still do not get any driftstones. And he has been out of driftstones for a few days now.
I do understand that getting driftstones is random. But this has gone on for such a long time that it is beyond random chance. He has gotten about 5-10 Wyvern Gem Shards in the same time as he has not gotten any driftstones. And driftstones normally has a MUCH higher drop rate than Wyvern Gem Shards.
その他の情報/Other Information
I have tried reinstalling, relogging, and restarting. So far nothing has helped. And I have no reason to think it will help, since this must be a server issue, and not an app issue.