携帯端末情報(必須)/Mobile Device Information(Required)*
iPhone 14 Pro Max iOS 26.1
アプリのバージョン(必須)/App Version(Required)*
V111.0-251203-1244
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
Can’t rotate the character, frame rate drops drastically since latest updates, and it hadn’t been improved at all!
その他の情報/Other Information
Game was offloaded, reinstalled, but can’t change anything.
@StabYaAll
Thank you for your report and we apologize for any inconvenience caused by this.
If you haven’t already, please follow the steps provided in our Troubleshooting Guide to see if that helps:
You may also follow the below steps to see how it goes:
- Restart your device
- Reinstall the app
- Close apps running in the background
- Set the app’s graphics quality to ‘Low’ from settings
- Download all assets from settings
- (If the device is hot) Take a break from playing to cool down the device
Please let us know the following information if the issue persists.
- Video of the issue
- Anything else you noticed about the issue
Thank you for your understanding.