FaizDX
June 13, 2024, 1:48pm
1
モバイル端末情報(必須)/Mobile Device Information(Required)*
Poco F4
アプリのバージョン(必須)/App Version(Required)*
Play store
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
I am playing this game. After day I login black screen. I want play. I love this game so much. I can cardio and slash monster. But that was black screen. I am in banned or something?
その他の情報/Other Information
Black all in game I can get equip but in map I can’t see anything
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
1 Like
Kalyke
June 13, 2024, 1:51pm
2
“App Version” refers to the version of this game.
Hello @FaizDX ,
We’re sorry to hear that you’re experiencing a black screen issue when trying to play the game.
To try and resolve this, could you please try out the steps provided in our Android Troubleshooting Guide ?
Let me know if this works for you or not!
携帯端末情報(必須)/Mobile Device Information(Required)*
POCO F6 Pro XiaomiHyperOS 14UK
アプリのバージョン(必須)/App Version(Required)*
83.0
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
Darkened movement screen, but I can access all interface functions
その他の情報/Other Information
I’ve tried reinstalling, clearing data and cache, but nothing works.
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
1 Like
I have the same situation, the phone I use is redmi note 12 turbo