Bug black screan. Please relpy me

モバイル端末情報(必須)/Mobile Device Information(Required)*

Poco F4

アプリのバージョン(必須)/App Version(Required)*

Play store

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

I am playing this game. After day I login black screen. I want play. I love this game so much. I can cardio and slash monster. But that was black screen. I am in banned or something?

その他の情報/Other Information

Black all in game I can get equip but in map I can’t see anything

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

1 Like

“App Version” refers to the version of this game.

Hello @FaizDX,

We’re sorry to hear that you’re experiencing a black screen issue when trying to play the game.

To try and resolve this, could you please try out the steps provided in our Android Troubleshooting Guide?

Let me know if this works for you or not!

携帯端末情報(必須)/Mobile Device Information(Required)*

POCO F6 Pro XiaomiHyperOS 14UK

アプリのバージョン(必須)/App Version(Required)*

83.0

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

Darkened movement screen, but I can access all interface functions

その他の情報/Other Information

I’ve tried reinstalling, clearing data and cache, but nothing works.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

1 Like

I have the same situation, the phone I use is redmi note 12 turbo