4-Player Lobby Reaches 0 Seconds but Hunt Does Not Start and Cancels

携帯端末情報(必須)/Mobile Device Information(Required)*

Android 15

アプリのバージョン(必須)/App Version(Required)*

V127

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

When a multiplayer hunt reaches 4/4 players, the countdown reaches 0 seconds but the hunt does not start. After remaining at 0, the lobby eventually cancels/disconnects instead.

This has happened repeatedly. All four players appear to be connected and the party is full, but the hunt never transitions from the lobby into the actual hunt.

Because it happens after the party fills, other players may think that I disconnected or left the hunt. I have even had friends remove me after this happened repeatedly.

Please investigate the multiplayer lobby/matchmaking synchronization when a 4-player party becomes full and the countdown reaches zero.

Frequency: Repeated/Frequent

Troubleshooting: Restarting the game does not permanently resolve the issue.

その他の情報/Other Information

Issue keeps reccuring regardless of restarting app.

Since the early days, there has been an issue where the countdown doesn’t start when a second player joins the lobby, but it does start once that second player leaves (even though they still appear to be in the lobby) and another member joins. I think there’s a problem with the matchmaking or the lobby feature, so I’d like you to look into it as well.

@Warden3611
Thank you for bringing this group hunt lobby issue to our attention.

Regarding this matter, we would first like to guide you through some troubleshooting steps that may improve the situation.

  • Close apps running in the background
  • Set the app’s graphics quality to ‘Low’ from settings
  • Download all assets from settings
  • Update your device’s OS

For other troubleshooting steps, please also refer to our FAQ for Android devices here.

If the issue persists, could you please share the following details for further investigation?

  • Video of the issue
  • Specific Conditions: Any details on when this tends to happen (e.g., specific monsters, Dimensional Link hunts, switching weapons in the lobby, occurs when traveling in high speed, etc.)
  • Device you are using

Thank you for your cooperation and patience.