アクセスサークル内のモンスターをタップできない/Unable to select monster within radius

携帯端末情報(必須)/Mobile Device Information(Required)*

OnePlus 7 Pro GM1913_11_H.41

アプリのバージョン(必須)/App Version(Required)*

v85. 0-241001-1303

問題が発生する頻度/Frequency of the issue occurring

ごく稀/Very rare

問題の詳細/Issue Details

Does not proceed to hunt screen when tapping on DL monster icon or monster model. Happens after I left the hunt. Both the Icon and Model are displayed, alongside the hunters, and even shows broken parts.

その他の情報/Other Information

Needed to restart the app to resolve.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)


1 Like

The first video is due to high speed restriction, so that’s expected.

The second video, however, is not expected.

I get this sometimes too where the game shows that it has entered my access circle range and can be tapped but when I tap it, it says that it’s too far away. But for my case, the monster is right on the border of the access circle. Yours, however, is well within the circle.

FYI my screen recording exceeded 30MB hence I had to chop it up. Chronologically speaking, the contents of the 0:06 video happened before that of the 00:11 video. I included the 00:11 video to more clearly show that other hunter models were also visible, as they were previously more camouflaged by the habitat visuals.

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Also, I know of one other person who and encountered a similar (if not the same) issue with DL Mizutsune

@OrganDonor2825
Thank you for your report and we apologize for any inconvenience caused by this.

If you haven’t already, please follow the steps provided in our Troubleshooting Guide to see if that helps:

You may also follow the below steps to see how it goes:

  • Uninstall/reinstall the app from Play Store
  • Restart your device
  • Download all game assets before going for a Hunt
  • Toggle to a low graphic setting/try adjusting the graphics from the App Settings

Thank you for you cooperation and understanding.