Most text doesn't display on screen in Portuguese language.

携帯端末情報(必須)/Mobile Device Information(Required)*

Samsung Galaxy A5 (Model SM-A520F, Android 8.0)

アプリのバージョン(必須)/App Version(Required)*

App Version 89.1

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

I’m experiencing an issue where most text on screen (usually text that’s not bold) doesn’t display. This started a few months ago, after a major app update. As far as I know, this only happens with the Portuguese interface, and it difficults in figuring out most screens, specially the story cutscenes, Hunter’s Guide and options menu. If there’s someone else facing this issue, please let the Niantic team know.

その他の情報/Other Information

Restarting, reinstalling the app and clearing the game’s cache didn’t work for me at all. Again, if someone else who plays the game in Portuguese has this issue, upvote this topic so the devs can be aware.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

1 Like

@RubyVolthund
Thank you for reporting the text problem that happened to you.
However, upon checking, it appears that the device you are using is not supported. (Samsung Galaxy A5 / CPU: Snapdragon 410)
So we can’t provide official support.
Thank you for your understanding.

Well, that’s a shame… But then again, my smartphone’s a 2017 model, so I should’ve figured it was outdated.

Either way, thank you for replying to my post. Best regards to the team.

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