gems disappeared after update

モバイル端末情報(必須)/Mobile Device Information(Required)*

xiaomi 13

アプリのバージョン(必須)/App Version(Required)*

v78.2

問題の詳細/Issue Details

i collected gems by the prime hunter pass. i had more than one thousand and one hundred gems last nights. but i found only 10 gems left this morning when i turned on the game.

その他の情報/Other Information

it happened before. but i lost a few only.

モバイル端末情報(必須)/Mobile Device Information(Required)*

xiaomi 13

アプリのバージョン(必須)/App Version(Required)*

v78.2

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

i collected gems by the prime hunter pass. i had more than one thousand and one hundred germs last nights. but i found only 10 gems left this morning when i turned on the game.

Hi @Jacjac5107 . I’m sorry to hear that your gems are missing. Could you contact us from the in-app support so that we can check the gem usage history on your account?

■ How to contact on the app

  1. Tap on the hunter icon
  2. Select [Settings]
  3. Select [Contact]
  4. The chat with the user support begins. Please follow the instructions on the screen and explain your issues.
    *Please ensure to select [Inquiry via Forum] or input the details of your inquiry
  5. Select [Other Issues]

Thank you!