モバイル端末情報(必須)/Mobile Device Information(Required)*
xiaomi 13
アプリのバージョン(必須)/App Version(Required)*
v78.2
問題の詳細/Issue Details
i collected gems by the prime hunter pass. i had more than one thousand and one hundred gems last nights. but i found only 10 gems left this morning when i turned on the game.
その他の情報/Other Information
it happened before. but i lost a few only.
モバイル端末情報(必須)/Mobile Device Information(Required)*
xiaomi 13
アプリのバージョン(必須)/App Version(Required)*
v78.2
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
i collected gems by the prime hunter pass. i had more than one thousand and one hundred germs last nights. but i found only 10 gems left this morning when i turned on the game.
Hi @Jacjac5107 . I’m sorry to hear that your gems are missing. Could you contact us from the in-app support so that we can check the gem usage history on your account?
■ How to contact on the app
- Tap on the hunter icon
- Select [Settings]
- Select [Contact]
- The chat with the user support begins. Please follow the instructions on the screen and explain your issues.
*Please ensure to select [Inquiry via Forum] or input the details of your inquiry
- Select [Other Issues]
Thank you!