携帯端末情報(必須)/Mobile Device Information(Required)*
iPhone 13 Pro Max / IOS 17.6.1
アプリのバージョン(必須)/App Version(Required)*
v83.0-240830-1329
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
Everytime the cookingscore is exactly 0, even after getting a perfectly cooked steak.
On Reddit I’ve also seen a lot of other people getting this issue.
5 Likes
Gzehu
September 15, 2024, 5:49pm
2
Same here, no matter what i do its always displaying 0 and the “counting up” audio is going on looped in the background.
4 Likes
@Zuloh666
Thank you for your report and we apologize for any inconvenience caused by this.
Could you provide us a video showing the issue as we would like to investigate further?
Thank you for your cooperation.
I will post a video tomorrow after I wake up, thank you for replying!
1 Like
Sorry, I had to cut the video to get it to 30MB.
First shows my settings, second video shows the actual cooking. The counting in the background goes on until you tap on „continue“ or „back to homescreen“.
Hope I could help
2 Likes
@Zuloh666
Thanks for providing us the videos!
The information you have provided has been shared with the development team and is currently being looked into.
We’ll make sure to keep you updated for any possible information or workarounds for this issue.
Thank you for your patience.
2 Likes
Same issue here. None of my cooking give a score.
Strangely according to my medals i have reached once 100 points.
Btw the sound for rising score proceed for the secend and third cooking till you left the cooking area.
1 Like
Please do something about it, and you should probably extend the device pool you test your fonctionnalities on…
Gzehu
September 19, 2024, 11:26am
9
After newest update game becomes unresponsive after cooking (still no score)
3 Likes
Just to make an Update myself.
Meanwhile i am on IOS18.0 and
Game v84.0-240817-1517
The score Problem still exists with no Change.
I don’t know if yout Team already started troubleshooting. Just to let you know.
携帯端末情報(必須)/Mobile Device Information(Required)*
Samsung s10
アプリのバージョン(必須)/App Version(Required)*
V84
問題が発生する頻度/Frequency of the issue occurring
Always
問題の詳細/Issue Details
Programm stucked after cooking meat.
Aftet cooking also daily quest for cooking gets finisched. After pressung proceed with meat cooking, the program stucked to the finisch scene. Score stays 0 and sound bug (known issue).
その他の情報/Other Information
This had happend once after first apear of cooking in the game.
I’ve clicked proceed quiet fadt, maybe this play a role in this bug.
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
1 Like
Ich habe das selbe Problem… Xiaomi redmi 13g
Nuce
September 20, 2024, 10:04am
13
I can confirm I have the same problem. App version v84.0, Android 14.
3 Likes
SunaNo
September 20, 2024, 9:58pm
15
I have this every time I cook meat…
@BerntBrot03
Thank you for your report and we apologize for any inconvenience caused by this.
We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps:
You may also follow the below steps to see how it goes:
Uninstall/reinstall the app from Play Store
Restart your device
Try a different connection (4G, 5G, Wi-Fi)
Let us know if you continue to experience trouble!
I’m facing the same Problem, but found a workaround:
Switching system language on android from German to English helps.
3 Likes
Very Good call!
I tried it like this on IOS:
Set System Settings to english (From my Phone)
Now the Game was in english too because it uses the System Settings From the Phone.
After that i got a Score showing.
Then i Set the INGAME Language to german (Phone Language was still english)
And i still got a Score showing.
I guess that should help the devs quite a Bit.
Tomorrow ill try to set my System Language back to german and try other languages ingame.
@NianticModKKI maybe this can help.
2 Likes
Alright, Last Test From me now.
I changed the System Language to german and:
Set the ingame Language also to german (not the „use same as phone“ one) > no Score
Then i Set the ingame Language to japanese > also no Score.
So i guess the error is somehow related to the System Language (maybe only German, that i don’t know for sure)
1 Like
4RLucis
September 24, 2024, 2:09am
20
携帯端末情報(必須)/Mobile Device Information(Required)*
Android
アプリのバージョン(必須)/App Version(Required)*
84.0
問題が発生する頻度/Frequency of the issue occurring
毎回/Every time
問題の詳細/Issue Details
Game stuck after cooking.
Score for cooking still 0, even though the medal (brown, silver, or gold) is displayed in Pop Up screen. And the game become stuck, after click “Continue” Button.
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
1 Like