モバイル端末情報(必須)/Mobile Device Information(Required)*
Samsung note 10
アプリのバージョン(必須)/App Version(Required)*
V 75.1-240422-1756
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
I spent a huntathon ticket and like 5 potions to kill a level 8 zinogre and when we finally killed it i didnt get any of the rewards because it said connection error and i couldnt even reattempt the fight. Pretty frustrating to waste real money for these bugs to happen and just waste it
Hi @Orbitalcracker, just curious, you said you could not reattempt the fight—do you mean that the HAT has expired while you’re still attempting the Hunt-a-thon? Or do you mean the HAT disappeared because you have “completed” it?
Hi @Orbitalcracker. We apologize for any inconvenience caused by the issue you encountered during the Hunt-a-thon. Please refer to this link to verify your device’s compatibility: Supported Devices — Monster Hunter Now Help Center
If it’s compatible, you can find helpful troubleshooting tips here: Trouble Shooting Guide (Android) — Monster Hunter Now Help Center
You may also contact us from in-app so we can investigate the issue further. You may check this link to learn how to contact us from in-app: How to Contact Support — Monster Hunter Now Help Center