Campfire Meetups in Wide View cause freeze.

バグ報告/Bug Reports
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1

携帯端末情報(必須)/Mobile Device Information(Required)*

Samsung Galaxy 24 Ultra

アプリのバージョン(必須）/App Version(Required)*

v83.0-240830-1329

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

Clicking on a campfire meetup in Wide View makes the screen freeze and unresponsive.

その他の情報/Other Information

No. Restarting does not resolve the issue. I refuse to reinstall over this.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

2

Hi, @whydavid.

We’re sorry to hear that you’re experiencing some lagging/freezing issues in the new wide view feature.

Can you please confirm if you have downloaded all game assets?

In the meantime, please try playing with a lower graphics quality as a temporary solution and make sure that your phone is not on low battery when playing.

Moreover, we suggest following the steps provided in our Android Troubleshooting Guide to avoid these issues in the future.

Thank you for your report and patience on this.

3

Would just like to report that it’s not causing a problem on my phone. Same app version, fully downloaded, but on Samsung Galaxy S23 Ultra instead.

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