Model: iPhone SE Version: iOS 16.1.1
v79.0240709-1932
毎回/Every time
The Shop is empty when I tap on it. There’s nothing on the screen except for the small button in the bottom left corner to leave it.
I have tried reinstalling the game and reloading the game multiple times.
@Hunter793764992
Sorry to hear that the shop is not loading. We’d suggest you follow the steps provided in our Trouble Shooting Guide and see if that helps:
You may also follow the below steps to see how it goes:
・Uninstall/reinstall the app
・Restart your device
・Download all game assets
・Toggle to a low graphic setting/try adjusting the graphics from the App Settings
Let us know if you continue to experience trouble!
Thank you for your help, the shop suddenly opened again. I’m not sure what triggered it but I did redownload the game again to try it and it opened.
Ios18.0
81.0
毎回/Every time
When entering the shop page, it shows blank
No
I reinstalled and it did not help.
@Hunter945850857
Thank you for trying out the workaround.
If the issue is still persisting, would you mind also trying the following steps?
・Restart your device
・Download all game assets
・Toggle to a low graphic setting/try adjusting the graphics from the App Settings
Thank you so much for your cooperation on this matter.
