Problem notification Network error 6-4

改善要望は上のプルダウンメニューから改善カテゴリーをお選びください/Please select Improvements Category from the pull down menu above for submitting suggestions

on

携帯端末情報(必須)/Mobile Device Information(Required)*

Redmi note 13

アプリのバージョン(必須)/App Version(Required)*

112.0

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

I frequently get the 6-4 network error notification, and when I search for the cause of the problem, Google says that it might be caused by using fake GPS, even though I don’t use any cheats in this game, and I’ve also restarted the game and also restarted my network, but I still get the 6-4 network error notification. How can I fix this? and could I be threatened with being banned for this?

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)


@FJa8598
Thank you for your report and we apologize for any inconvenience caused by this.

We’ve checked the smartphone model you reported and it appears that the device you are using is not supported. Therefore, even if you were able to play Monster Hunter Now, it may not run properly.

We are unable to provide support when a technical issue occurs on a unsupported device. Please visit our Supported Devices article for further information.

If you haven’t already, please try the following and see how it goes.

  • Restart your device
  • Reinstall the app
  • Close apps running in the background
  • Set the app’s graphics quality to ‘Low’ from settings
  • Download all assets from settings
  • Update your device’s OS
  • Use other connection (Wi-Fi, 4G, 5G)

Thank you for your understanding.