Huntaton ticket required after kicked out from Huntaton

携帯端末情報(必須)/Mobile Device Information(Required)*

iphone 12 pro max

アプリのバージョン(必須)/App Version(Required)*

V122

問題が発生する頻度/Frequency of the issue occurring

ごく稀/Very rare

問題の詳細/Issue Details

I did first bazelgeuse, after completing I lock my phone cause I was busy. After reopening the game I prompted and kicked out. After that my ticket went cooldown. The Huntaton showed it is still not done but yet I required ticket to rejoin! I even used wander droplet to touch it.

その他の情報/Other Information

Please refund me wander droplet and compensate a ticket for this unacceptable issue.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

@sandscorpio
Thank you for reaching out, and we’re sorry to hear about the issue you experienced with Hunt-a-thon.

We’re unable to directly access your account details or issue item compensations from here, so please contact out support team via the in-app support for further assistance.

  1. Open [Contact Support] and select [Seasons, Hunting, Crafting]
  2. Select [Other Gameplay Question] and let us know the details of the issue

Thank you for your understanding.