Game not working on Android 15

携帯端末情報(必須)/Mobile Device Information(Required)*

Pixel 7 Android 15

アプリのバージョン(必須)/App Version(Required)*

v88.1-241112-1747

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

Outside of wifi at home, the game takes several minutes to load, sometimes sits in the “Watch your surroundings!” screen forever. Even when it loads & I can see gathering spots, large monsters, selecting the gathering does not allow actual gathering, nothing happens when tapping on it, selecting large monsters brings up the initial fight screen, but no amount of tapping the “Begin” or “Hunt with fellow hunters” does anything. Even walking the monster back to wifi range does not unhang it, I have to restart the game on WiFi before it will work. The local Mobile network is the same as usual, 5G with 1 or 2 bars of reception. Pokemon Go is loading fine when MHNOW is not, it is sluggish but generally works, so I don’t think its a network issue.

その他の情報/Other Information

Restarting outside of WiFi does not help. Reinstalling game me the same symptoms, except I could start the larger monster battles, but it hangs with the monster wandering around.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)


@acmene
Thank you for your report and we apologize for any inconvenience caused by this.

Please know that the app may not work properly if the GPS or the network connection is unstable. If you haven’t already, we’d suggest you trying the following steps to see how it goes:

  • Restart your device
  • Close apps running in the background
  • Try a different connection (4G)
  • Make sure that you are not traveling in high speed
  • Check if you’ve exceeded your mobile data limit and if there are any speed restrictions

Could you try contacting your carrier for further assistance if the issue persists even after checking the above?

Thank you for your understanding.

My phone would not turn off, Gemini wasn’t working, and chrome wasn’t working either. Rebooted eventually & MH Now is working normally. In fact mobile reception is worse now, 4G with 2 bars, and it’s working fine.
Sorry for the spurious report.

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