モバイル端末情報(必須)/Mobile Device Information(Required)*
iPhone 11 iOS 17.4.1
アプリのバージョン(必須)/App Version(Required)*
Latest
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
Hunt a thon network error. Kicks me out of the hunt a thon but will not let me rejoin without spending a hunt a thon ticket costing me the opportunity to hunt event monsters.
その他の情報/Other Information
Seems unacceptable that you cannot rejoin a hunt you were in due to this error.
Hi @Revs7777 I am sorry to hear about your experience during the Hunt-a-thon. We’d suggest you follow the steps provided in our Troubleshooting Guide to avoid such instances going forward: bit.ly/3vrwzjh
Having said that, please get in touch with us via In-app support for further assistance. Thanks for understanding!
モバイル端末情報(必須)/Mobile Device Information(Required)*
Google Pixel 8 Pro/Android 14
アプリのバージョン(必須)/App Version(Required)*
76.2
問題が発生する頻度/Frequency of the issue occurring
頻繁/Frequent
問題の詳細/Issue Details
After upgraded to v76.2, the game will be hung up randomly when join the nearby Hunt-a-thon. Please refer to the repro steps below:
- Launch game.
- Received the Hunt-a-thon notification.
- Click the notification.
- Game hang up and can’t join the Hunt-a-thon.
その他の情報/Other Information
I think it’s regression since we never encounter the issue before.
Hi @Mayadaxx Thank you for raising the issue you encountered during the Hunt-a-thon, and we apologize for the inconvenience caused by this.
We recommend following the Troubleshooting Guide here to prevent such issues in the future: Troubleshooting Guide (Android) — Monster Hunter Now Help Center
In the meantime, please also refrain from using Bluetooth-connected earphones, in case you use any, while playing the game. For more info on this, please see the announcement here.
If the issue continues, please reach out to us via in-app support for further assistance. Thank you!