BGM suddenly plays at max volume on iOS

携帯端末情報(必須)/Mobile Device Information(Required)*

iPhone 15 Pro Max - iOS 17.6

アプリのバージョン(必須)/App Version(Required)*

v.80.1-240724-1151

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

The game suddenly play BGM sound volume at max, even though I have set my phone sound volume at 0 and when I open control center, I see the sound volume is 0 as well.
This happens many time with this game only, I don’t find this issue with other app. From my observation is it happens when put game in background for a while and then switch back to game, but not guaranteed, it happens randomly.

PS. I didn’t accidentally pressed volume up button, cuz I play one hand.

It seems others are having the same problem.

@Sokudera
Thank you for your report and we apologize for any inconvenience caused by this.

Could you provide us with the following information as we would like to investigate further?

  • Video of the issue
  • Screenshot of the volume settings (both in-app and device settings)

Thank you for your patience and cooperation on this.