I’m trying to get assistance but I haven’t received a response yet. On Tuesday I noticed that my log in info no longer worked for Monster Hunter Now nor Pokemon Go. When I tried to recover it, I was told there are 2 emails my accounts are tied to that arent mine. I have no clue how this happened. I’ve had both accounts since launch and I didnt get any alerts about email changes.
Can someone help me getting these back or point to a way that i can get help from Niantic? It’s eating at me to lose 8 years on PoGo and a year on MHN.
We are sorry to know that you’re having trouble logging into your account.
We want to help and look into this but I’m afraid we are unable to discuss account recovery-related concerns via the forum so please contact us via the app.
I dont have access to the app as my logins were taken. I’d have to create a new account in order to do that but wouldnt that mess up getting my old ones back?
@Kliss5367
Hi hunter!
If you do not have access to your account right now, please send us a request at the page below.
Also, do not disclose your personal information (including username) in public place such as forums.
Even if someone named as a moderator asks you.
Thank you.