No pop up for free 10 star weapons selection 3rd anniversary

携帯端末情報(必須)/Mobile Device Information(Required)*

Android

アプリのバージョン(必須)/App Version(Required)*

128

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

No Pop up selection for free 10 star weapons

その他の情報/Other Information

No restarted multiple times

携帯端末情報(必須)/Mobile Device Information(Required)*

Iphone 15 pro max v26.3

アプリのバージョン(必須)/App Version(Required)*

26.3

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

I don’t see the button to redeem the reward of the 3rd year event, from the 10.1 weapon

@Cybrsloth92 @Scarly1386
Thank you for reporting.
If you missed claiming reward weapon, a notification will appear on the right side of the main screen.
If you can’t find it, please share a screenshot of the main screen so we can investigate further.

Hey i also didnt get the free grade 10 weapon. The claim option your talking about isn’t there. @NianticModKIC

I have the same issue, no pop up, nothing new on my screen except the global kill count and the 3rd year banner, which doesn’t seem to lead to anywhere to claim an elemental weapon.

### 携帯端末情報(必須)/Mobile Device Information(Required)*

Android

### アプリのバージョン(必須)/App Version(Required)*

128

### 問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

### 問題の詳細/Issue Details

No Pop up selection for free 10 star weapons

### その他の情報/Other Information

No restarted multiple times

@here
Thank you for sharing information.
Our investigation is under way.
If you notice anything else, feel free to reach us anytime!

And as a first step in troubleshooting, please restart the app a few times.

I also did not get the popup. iPhone 15 pro.

I didn’t get the Grade 10-1 weapon option on my iPhone 15 Pro Max either.

携帯端末情報(必須)/Mobile Device Information(Required)*

iPhone 12 Pro Max

アプリのバージョン(必須)/App Version(Required)*

128

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

No Pop up selection for free 10 star weapons

その他の情報/Other Information

Reinstall, re-log in, restart; everything has been tried.

Nothing as well

@here
Is there anyone who still hasn’t received a weapon even after restarting multiple times?

I think it’s working as intended, but
since I already have all the target weapons at 10-5, nothing showed up.