Lose connection to MHN server more frequently nowadays

携帯端末情報(必須)/Mobile Device Information(Required)*

17.5.1

アプリのバージョン(必須)/App Version(Required)*

78.1

問題が発生する頻度/Frequency of the issue occurring

頻繁/Frequent

問題の詳細/Issue Details

Lose connection to MHN server has been happening more frequently even with good 5G connection. I asked my friends, they do have similar issue.

その他の情報/Other Information

Restarting app. Will stuck at loading screen and not loading.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)


1 Like

Hi @sandscorpio . Thank you for your report and we apologize for any inconvenience caused by this.

We’d suggest you follow the steps provided in thread below and see if that helps.

Thank you for your understanding and cooperation.