ラグやフリーズに関する問題について/Issues related to lag and freezing

May I know what u are working in the backend?
Have you checked the PRD env now very lag and sometimes the character only stands here without any action even we already keep providing the input to the character. It is hard for us to continue the events :smiling_face_with_tear:

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Hi @Zero7106! Thank you for raising the issue you encountered when joining a Hunt-A-Thon invite from others. We apologize for the inconvenience caused by this.

We recommend following the Troubleshooting Guide here to prevent such issues in the future: Troubleshooting Guide (IOS) — Monster Hunter Now Help Center

In the meantime, please also refrain from using Bluetooth-connected earphones, in case you use any, while playing the game. For more info on this, please see the announcement here.

If the issue continues, please reach out to us via in-app support for further assistance. Thank you!

@WestMaison
あらためてご報告くださりありがとうございます。
以前にバグ報告トピックにてご相談いただいた際に、現在ご使用中の Xperia 10II/OS:Android12 につきましては、サポート対象外端末であることをご案内させていただいたものかと存じます。
その際に合わせてご提案させていただいた別端末でのプレイにおいても同じ問題が生じている場合は、更に詳しくお調べしたいと思いますので詳細をご共有いただけますと幸いです。
お手数をおかけしますが、どうぞよろしくお願いいたします。

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