Cannot receive the red paintball supply item, and the roulette is not showing

[kiyokiyo11083]

Please select Improvements Category from the pull down menu above for submitting suggestions

Mobile Device Information (Required)*

iPhone Air/26.6

App Version (Required)*

126.0

Frequency of the issue occurring

Every time

Issue Details

Since August 10, the Red Paintball distribution has not been received even after updating, as shown in the attached image. The quantity owned is zero, so the limit has not been reached.
Additionally, the roulette that should appear in the shop is not showing up.

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[Kalyke]

Red Paintballs are daily supplies.
They are not automatically distributed like Blue ones.

[NESTA8721]

@ScopelyExpModKKI

Bug Title: In the “Summer Hunting Support Campaign,” you cannot claim Paint Balls in bulk by pressing the “Claim All” button for daily rewards.

Bug Details: An issue has occurred where Paint Balls cannot be claimed in bulk when pressing the “Claim All” button for daily rewards during the “Summer Hunting Support Campaign” running from 5:00 AM (local time) on Monday, August 10, 2026, to 4:59 AM (local time) on Monday, August 17, 2026.

Status: Fix in progress. Paint Balls can be claimed by tapping them directly.

It’s a known bug that has been announced since this morning.

[ScopelyExpModKKI]

@kiyokiyo11083

Thank you for reporting that you cannot claim the supplied Paintballs all at once.

We apologize for the inconvenience, but if you have already checked, this issue is a known bug and is currently being fixed. We kindly ask you to try tapping individually to claim the Paintballs.

「夏の狩猟応援キャンペーン」にて、デイリー支給品の「すべて受け取る」ボタンを押した際にペイントボールのみ一括で受け取れない/During the Summer Hunting Campaign, tapping the Daily Supplies "Claim All" button doesn't claim all Paintballs

Issue Title: During the Summer Hunting Campaign, tapping the Daily Supplies “Claim All” button doesn’t claim all Paintballs Issue Description: During the Summer Hunting Campaign running from 5:00 a.m. (local time) on Monday, August 10, 2026, to 4:59 a.m. (local time) on Monday, August 17, 2026, an issue has occurred where players cannot claim all Paintballs at once when clicking the “Claim All” button for Daily Supplies. Status: Being fixed. Paintballs can be claimed by tapping them directly.

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Prize Wheel – Monster Hunter Now