改善要望は上のプルダウンメニューから改善カテゴリーをお選びください/Please select Improvements Category from the pull down menu above for submitting suggestions
on
携帯端末情報(必須)/Mobile Device Information(Required)*
ROG Phone 7
アプリのバージョン(必須)/App Version(Required)*
v125.0-260721-1751
問題が発生する頻度/Frequency of the issue occurring
ごく稀/Very rare
問題の詳細/Issue Details
After updated to v114, “Network Error 6-3” message shows frequently along with laggy action/display during hunting.
その他の情報/Other Information
Not solved after restarted App, restarted device, and reinstalled App.
画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)
@Kirishima6890
Thank you for your report and we apologize for any inconvenience caused by this.
Regarding this matter, we would first like to guide you through some troubleshooting steps that may improve the situation. If the issue persists, could you please try the following?
・Close apps running in the background
・Set the app’s graphics quality to ‘Low’ from settings
・Download all assets from settings
・Update your device’s OS
・Use other connection (Wi-Fi)
・(Android) Update Google Play Store / Google Developer Services
・(If the device is hot) Take a break from playing to cool down the device
For other troubleshooting steps, please also refer to our FAQ for Android devices here.
Please feel free to reach out again if the issue persists.
