Infinite load screen

携帯端末情報(必須)/Mobile Device Information(Required)*

Samsung Galaxy S24, model: SM-S921U, Version: REV1.0

アプリのバージョン(必須)/App Version(Required)*

v89.0-241202-1729

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

When the game introduces the new palico, the game reaches an infinite load screen. I left it going over night and it never loaded. I tried clearing the cache and uninstalling/reinstalling, but the issue is still there.

その他の情報/Other Information

This issue stops me from playing the game entirely.

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

Hi and sorry for the trouble. we will escalate to the development team.
If you have time, could you take a video and send us via in-app support?
Sorry again for this time’s trouble.

Sure thing! I’ll also leave a video of the issue here for reference.