Hunting screen rotation is incorrect on Galaxy Z Fold 8

Bug Reports
,
1

Mobile Device Information (Required)*

Galaxy Z Fold8

App Version (Required)*

v126.0-260804-1747

Frequency of the issue occurring

Every time

Issue Details

When playing on the main screen of the smartphone (unfolded screen), the screen rotates 90 degrees during combat.

I believe this is the same issue.
When I unfold the device and try to play in landscape mode, the combat screen becomes portrait.
Depending on the angle, it may switch to landscape, but it is difficult to play.

Attach screen shots, video files (Max 30MB)

3

@nodiggit

Thank you for reporting that the screen rotation does not always work correctly when using a foldable device.

We will investigate this matter based on the information you provided.

We will post any updates on this forum, so please check back regularly.

Please note that we may ask for additional information depending on the progress of our investigation.

Thank you for your continued support of Monster Hunter Now.

4

Please select the Improvement Category from the dropdown menu above to submit suggestions

on

Mobile Device Information (Required)*

Android

App Version (Required)*

v126.0-260804-1747

Frequency of the issue occurring

Every time

Issue Details

I am playing the game on the main screen (unfolded state) of the Galaxy Z Fold 8, but the screen orientation does not sync, making it impossible to aim. When I switch to full screen, holding the phone horizontally results in a vertical display, and holding it vertically results in a horizontal display. Does anyone know how to fix this?

5

To submit suggestions, please select an Improvements Category from the pull-down menu above

Mobile Device Information (Required)*

Galaxy Z fold8 / android 17

App Version (Required)*

125.0

Frequency of the issue occurring

Every time

Issue Details

When playing on the smartphone’s main screen (the screen that was opened), the screen tilts 90 degrees during combat.

6

@kbrm345

Thank you for reporting that the screen rotates unintentionally when starting a hunt.

Regarding this matter, we have received the following report. Could you please confirm if this is the same issue?

We have reported this to the responsible team, but we have not yet been able to reproduce the issue. Therefore, if the problem occurs again, could you please provide the following information? This would be very helpful for our investigation.

  • A video showing the actual behavior
  • Steps to reproduce the issue (e.g., using a specific weapon type in the previous hunt, or starting a hunt while holding the device horizontally)
  • Any other observations you may have

We apologize for the inconvenience and appreciate your cooperation.
Thank you for your understanding and support.

7

Here is the video on a Samsung Fold 8 inner screen. The game starts upside down in a hunt despite it was straight when in game.

I switch the auto rotate off and it switches over. But when I switch from Semi to full from 00.29, it switches to 90deg

9

It’s not when the device is held in landscape orientation. It rotates 90° even when I’m holding it in my hand.

However, the gyroscope is aligned with the direction the device is facing and the hunter’s direction. If I point the device up, the hunter also looks up. Because the screen is tilted 90°, tilting the device upward makes the hunter face left (up) on the screen.

10

@kbrm345
Thank you for your reply.
We will investigate this matter based on the information you have provided.

If there is any information we can share, we will let you know on this forum, so please check back from time to time.

Please note in advance that, depending on the progress of the investigation, we may ask you to share additional information.

Thank you for your continued support of Monster Hunter Now.