Error message when sending friend request post-hunt

携帯端末情報(必須)/Mobile Device Information(Required)*

OnePlus 7 Pro GM1913_11_H.41

アプリのバージョン(必須)/App Version(Required)*

V84

問題が発生する頻度/Frequency of the issue occurring

毎回/Every time

問題の詳細/Issue Details

This unique error occurs whenever I try to add this particular hunter into friend list. Only happens for this hunter, and no one else

その他の情報/Other Information

Issue has occurred since post-quest friend request feature was released, and has never been resolved

画像、動画ファイル添付(最大30MB)/Attach screen shots, video files(Max30MB)

@OrganDonor2825
Thank you for your report and we apologize for any inconvenience caused by this.

Would you mind checking if that hunter is not blocked in Niantic’s Campfire app? If the issue persists, please contact us via the in-app support for further investigation.

■ How to contact on the app

  1. Tap on the hunter icon
  2. Select [Settings]
  3. Select [Contact]
  4. The chat with the user support begins. Please follow the instructions on the screen and explain your issues.
    *Please ensure to select [Inquiry via Forum] or input the details of your inquiry
  5. Select [Other Issues]

Thank you.

Hi, how do I go about checking whether this hunter is blocked on Campfire? For context, I do not know that hunter in-person, they are just someone I regularly see in group hunts at my office.

@OrganDonor2825
Thank you for your response.

Please check your friend list on Campfire to check whether that hunter is blocked. If that hunter is not blocked, there might be a chance that his friend list is already full.

This hunter is not on my friend list, hence, not blocked by me. It is extremely unlikely that this hunter’s friend list is already full, as this same error has been occurring whenever I try to add this hunter, which was since the week the post-hunt add friend update was released. Although, I recall the first time I ever attempted to add this hunter, the button went from “Add” to “Requested” as per normal, but all subsequent attempts result in the same outcome as the video. Could it be possible that this hunter has blocked me on Campfire?

@OrganDonor2825
Thank you for your response and checking Campfire.

We’ve checked this case with our team and confirmed that error 6-3 also occurs when the hunter has already denied the request in the past.

If you have any other concerns, please feel free to contact us anytime.
Thank you for your understanding.

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